Reports Guide

About CT Reports Guide

CT Reports is a web application that allows the user to see summary and detail information on various reporting elements, such as phone calls, emails and chats.

This guide documents the CT Reports features and tools.

Target Audience

The target audience for this document is the end users and supervisors.

Information Provided

This guide will provide information on the CT Reports basics.

Information Not Provided

This guide will not cover the administration or installation of the CT Reports application.