About CT Reports Guide
CT Reports is a web application that allows the user to see summary and detail information on various reporting elements, such as phone calls, emails and chats.
This guide documents the CT Reports features and tools.
Target Audience
The target audience for this document is the end users and supervisors.
Information Provided
This guide will provide information on the CT Reports basics.
Information Not Provided
This guide will not cover the administration or installation of the CT Reports application.