CT Suite Desktop User Guide
User Guides v3.x
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POM AGENT - LOGIN
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To start taking calls from the Avaya POM server, make sure your Agent status is “Available”, press the “Login” and then “Ready” buttons on the POM tab.
1: From CT Desktop POM tab press the “Login” button
2: Next you should see your Agent State change to “Logged In”
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POM AGENT - READYCopyright @ 2021 Avaya Inc.
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